The spring is approaching us step by step. The nature and the blossoms are starting to revive the earth, regardless of the Coronavirus that is mixed these days with the scent of spring and the Persian New Year, Nowruz, in Iran.
What follows are YJC’s photos of the beautiful nature of Golestan in the last days of winter:
Zeinol-Abedin Fat’hi is a nurse who tore up his retirement letter and volunteered to fight the deadly virus.
In an interview with Fars News Agency, he said “I got retired on February 17, after 25 years of nursing and looking after patients. I was waiting to reach this day. I wrote my retirement request and came to the hospital. Before going through the administrative procedure, I wanted to say goodbye to my colleagues. They didn’t let me in. They told me to get dressed and come in. I asked what’s going on here? I had been away for just a few days! The guys said the COVID-19 patients are at the hospital and they are quarantined.”
“Everything had changed. The nurses were wearing special clothing and masks, scarves and glasses to make their faces indistinguishable. I was shocked. The conditions were not normal. My colleagues were worried. Without thinking about my retirement, I tore apart my request and told the department to count on me. They said you do not have to do that. I said I’m in. Now that I’m talking to you, I haven’t gone home since February 21.”
Q: What happens to the retirement?
A: “Corona spread is a crisis. At this time, retirement and enjoying myself at home was Haram for me. This is the same as jihad. Here is a warfront. I once missed the opportunity to be on the Iranian war front. I did not want to repeat the same mistake. I was born in 1973. When I was in high school, I convinced my family to go to the warfront [against Iraq]. We were ready to go when it was announced the Iran-Iraq war ended. I could not serve my country as a soldier. Of course, during these years I was taking care of war veterans to make up for it. I have taken care of veterans who have lost two hands and the chemically-injured veterans.”
Q: Have you missed your kids? You’ve been here
for over two weeks! Don’t you regret your decision?
A: “We quarantined ourselves so that our families be safe from the disease. If I say, I haven’t missed them, it is a lie. I have three kids. I haven’t seen them for 12 days! But it is better not to go home in these conditions. I’ll answer the rest of your questions at 10 pm.”
“The doctor is coming now to visit the patients,” Fat’hi tells the Fars reporter. It is not good for you to stay here anymore.”
He gives his number to the reporter and tells him to call at 10 pm.
Nurses Getting Immortal
“We are currently in quarantine,” Fat’hi says on phone. “In fact, the dorm here is not like what you think. There is a room next to the quarantine section with a few beds. We are at risk all the time because of the constant contact with patients. We shouldn’t go home.”
In response to the reporter’s question about to nurses’ dance clip in a quarantine room, which went viral recently in Iran, he said “the quarantine section is not all that few seconds of dance you saw. In this crisis, if it had not been for the belief of the nurses and the grace of God, we would all have died by now. It is as if all the nurses have become immortal. The workload is much higher than in the early days. We are at the peak of this outbreak.
Being in the quarantine section has its own difficulties. The environment is closed and the air temperature should be high. Shift hours are long.
As long as we are in the quarantine section, we must wear protective clothing. The first few hours come with headaches and sore muscles have become normal for us. We need volunteer nurses these days. If the number of nurses is more, surely our shift hours will be reduced.”
Q: Do you regret you did not submit your retirement request?
A: “I’m tired but no regrets! Eventually the course of the disease will be over. These days I remember very much the Holy Shrine Defender who I was taking care of a few months ago. But the hope I could see in his eyes every morning was relieving the fatigue of my 25 years of work. He was interested in poems. Whenever he saw I am down, he used to say although the night is dark, be strong that the dawn is close. Now at nights, when I say my prayers, when I lie down and can’t move my shoulders, when I think of being infected, or when I miss my family I whisper the same poem. The poem is by the contemporary Iranian poet Hamid Mossadeq.”
The Iranian health ministry reported tens of more deaths, as recorded cases in the country surpass 8,000. The outbreak has prompted officials to temporarily release around 70,000 prisoners to contain the outbreak of the disease.
Coronavirus spread swiftly in Iran and became one of the deadliest outbreaks outside China’s Hubei province, where the virus originated in the city of Wuhan.
Iranian officials are concerned about the spread of the virus during the national Nowruz holiday on 20 March, when Iranians celebrate the New Year. The new virus has also taken the lives of several senior Iranian officials and MPs.
According to UpNest, a real estate website, the driving forces include the following:
● Inflation: Although inflation hits people, for real estate depositors, it can create wealth. This is because not only does the monthly payment on a fixed-rate loan stays the same for 30 years, but taxes and insurance, too, increase very slowly, if at all. The worth of a property rises each year, but the cost of possessing it doesn’t due to inflation. Thus, the value of your asset will increase year after year thanks to inflation.
● Appreciation: If you have invested in a property where the value of homes increases rapidly, then the value of your property will also increase year after year without any extra capital expenditure. So, the location of the property becomes essential.
● Yearly rent increases: Since the cost of housing keeps pace with inflation, the property you own does not. This is because your mortgage interest rate is fixed. So, while the rental income of your property increases, your costs remain the same. This adds to your profits.
● Depreciation: This does not mean depreciation in the value of your property, but the tax break that IRS allows real estate investors. It allows you to deduct a percentage of the value of the investment property for its IRS-determined lifespan.
● Leverage: Leverage means using other people’s money to make money. It uses borrowed capital to increase the potential return on investment. In real estate terms, it means making money from property that is worth much more than your cash outlay.
Steps for profitable real estate investment
Once you understand the driving forces influencing real estate, you get the idea of how to buy real estate safely. Let’s see what all you should look for while investing in property.
#1 Buy property in budding real estate markets
Look for property in up-and-coming areas. The cost of real estate in these locations will below, but the value is bound to rise with more people with better income moving into the area. Once these neighborhoods become more sought after, the property is bound to get appreciated every year. The key is never to sell such property, but rent it out for regular income.
#2 Have a clear aim while investing
You can only get a precise aim of why you want to invest in a particular real estate through thorough research. This will not only give you a clear end goal but also help in forming an exit strategy. Once your real estate investment aim is clear, real wealth is bound to follow.
#3 Earn from rents
The best way to earn from your real estate is to give it out on rent. If you have invested in residential real estate, it will be easier to rent it out. Such property retains its value even in the event of a downturn.
#4 Invest in multiple rental properties
Buying multiple rental properties is the most effective way to create wealth in a short period of time since you receive money from multiple income streams. This is not the only advantage. Such properties also spread out the risk of unpredictable market movements.
#5 Timing is everything
Timing will help optimize your capital gains. Although everyone buys during the ‘boom’ phase, buying in the ‘non-boom’ phase, when everyone is selling when the market is down, is advised. The key to identify when the market is down is to discover the trend and then act on it.
#6 Buy right
In a real estate venture, money is made when you buy, not when you sell. This is because your purchase price determines your profit later on. So, buy right by determining the potential value of a property. Find out the realistic sales price of the property after all the required repairs are complete. Also, find out what is the total scope of work to bring it to that value.
#7 Research, but also follow your hunch
You will need to do your homework by using all the information at your disposal while investing in real estate. Although research is a good indicator of the suitability of investing in a property, don’t ignore your instincts. At times, relying on your intuition or gut feeling shows you the right way.
Conclusion
There is no doubt that investing in real estate is the most effective way of wealth creation. This is because few ventures offer the same level of flexibility as real estate investing. However, deciding where to start can be challenging. These tips will help in making the right decision regarding real estate investment.
“Everybody must take the issue of coronavirus seriously,” President Rouhani said in a weekly cabinet session on Wednesday.
There is a consensus in the world that to fight coronavirus, the chain must be cut from its origin, Rouhani said, urging people to minimise their urban and interurban travel.
President Rouhani said, “The Government members are doing their best to minimise the COVID-19 tolls on the economy and people’s lives.”
He further appreciated the hard work of all the people involved in fighting COVID-19 in the country, saying, “The upcoming Nowruz holidays are a good opportunity to win the fight against coronavirus.”
Rouhani said the holidays shouldn’t turn into unmanaged travels, giving the virus a chance to further spread in the country.
The government has closed all schools and universities until the end of the Iranian calendar year, and reduced working hours in order to keep people indoors and contain the virus.
The move came after Iran’s Parliament Speaker Ali Larijani made a request to Islamic Revolution Leader Ayatollah Seyyed Ali Khamenei for a change in the chairmanship of the taskforce.
In response, Ayatollah Khamenei “demanded” that Iran’s president accept the responsibility, said Iran Deputy Speaker of Parliament Masoud Pezeshkian last night in an interview with the Iranian state TV.
Referring to an ad hoc three and a half hour meeting between the parliament’s health commission and the health minister with Ali Larijani in attendance, Mr. Pezeshkian said, “The health minister explained his ministry’s measures and problems and the MPs raised their concerns, and some conclusions were drawn.”
“Parliament Speaker wrote a letter to the Leader to the effect, as far as I know, that the responsibility for combatting coronavirus must be lifted from the shoulders of the health ministry onto the government. In that meeting it was suggested that the commandment of the taskforce be handed over to the first vice president or someone else,” the official added.
Ayatollah Khamenei, however, said in reply to Larijani that the president himself accept the responsibility and lead the operations against the disease, says Mr. Pezeshkian.
Still, at some point, you will probably face some customer objections. In most cases, the way you handle these complaints can make a difference in whether you keep customers in the long-term perspective, either lose them forever.
Below, we’ll provide you with 7 tips to make your company more proficient at managing complaints and resolving them in a way that satisfies both customers and your business. So, here’s what we recommend:
1. Start with giving a sincere apology
Despite there are many factors influencing outcomes of your online service work and some of them aren’t your fault, your business should take responsibility for any product-related problem. Sometimes, even a small gesture of apology (it may be a client package upgrade or a gift/discount certificate for the next purchase on your website) can result in a future positive recommendation instead of your reputation failure.
2. Show that you are listening
As a business, you might deal with complaints and handle them regularly. Still, from the customer’s point of view, his/her complaint is unique, and every client wants to know they are understood while their problems are heard. Reasonably, they are hoping you are willing and able to take care of the problem and fully complete their initial request. No matter what the situation is, treat every complaint as a chance for your resume writing team to advance its proficiency and learn to appreciate your customer for the feedback, whatever it was.
3. Ask instead of just telling
Remember that customer support isn’t always about being right, sometimes it’s rather about being willing to make it right. The challenge is to handle the situation showing that you are willing and able to address any other issues the customer may have. To do that, develop and use supportive questions applicable to your field of activity.
Keep away from asking customer questions like “Is there anything else wrong?”, as it will probably lead your discussion to a negative outcome. Conversely, querying on your further assistance with simple “How else can I help you today?” will demonstrate that your brand cares about its clients.
4. Empathize your customer
When dealing with negative feedback try to imagine how would you feel if you were the one making the complaint. Understanding your client’s feelings is a principal element of excellent customer service, especially when it comes to such an exclusive service as crafting one’s resume.
Let the customer deliver his/her feelings and do everything within your capabilities to resolve the issue. The aforementioned approach to solving problems in difficult or challenging situations will make your clients feel more than just a number on a database. They will calm down and trust your service more.
5. Offer a solution
Find out what kind of resolution would satisfy your client. If you can give them what they want, do it. In the adverse situation, try to find the alternative way out to stating your service’s customer loyalty. Finding some sort of satisfying compromise will prevent you from making a promise you cannot commit. Be polite and attentive when offering any type of solution. Take charge of the situation without delays and inform the customer what you are going to do to resolve the situation.
6. Maintain your brand’s social media presence
These days, social media platforms have gained the biggest popularity ever, and the job search market hasn’t become an exception. Modern businesses are more and more likely to use social media as a key means of communication with the public. With job search announcements gradually shifting from formal web platforms to social media channels, more and more users pay attention to the informal brands’ presence. For instance, the one who wants to order a personalized writing service will probably look through Resumewriters.com complaints to check whether your services worth his/her time and money based on other customers’ reviews.
7. Act on the obtained knowledge
To take the most out of customer complaints, keep comprehensive records of all initial problems your resume writing service faced and how did you solve it. Having those in a distance of several clicks will enable you to identify common issues your customers struggle with and take actions to enhance the processes of your service. Resolving customer complaints will also benefit you in a better understanding of their needs and improved chances to retain them as loyal customers.
Conclusion
In brief, there are several commonly used criteria to evaluate a resume writing service. Customer feedback, either positive or negative, is among the most influential ones. Having a clear plan for dealing with customer complaints is a strong tool for your customer service team to manage unhappy customers quickly and effectively.
Ayatollah Khamenei on Tuesday agreed to the proposal put forth by Health Minister Saeed Namaki to designate as “martyrs in the line of duty” the country’s entire medical staff, including doctors and nurses, who have lost their lives in fighting to contain COVID-19, as the novel coronavirus is called.
In his letter to Ayatollah khamenei, Namaki expressed gratitude to the Leader and wished health and success for the hardworking individuals who have endangered their lives to help the country get through this difficult time.
As of Tuesday, 291 deaths have been confirmed from the virus. A total of 8,042 infections have been diagnosed. And 2,731 patients have recovered.
Most of the infections have been reported in the provinces of Tehran, Mazandaran, Isfahan, Rasht and Qom, where the virus was first found.
The coronavirus initially emerged in China late last year and is now spreading in Europe and across the Middle East, sparking fears of a global pandemic.
The illness, whose symptoms are fever, cough and difficulty breathing, may cause lung lesions and pneumonia.
Since December 2019, over 114,510 people have been infected in several countries, with more than 4,020 deaths mostly in China.
Homa said in a statement on Tuesday that flights to all European destinations will resume as of Wednesday March 11, 2019.
The statement said that resumption of flights had been made possible through intense negotiations with European authorities involving Iran’s foreign ministry and the civil aviation authority (CAO).
The airline said passengers should keep in touch to obtain more information about the resumed flights.
Homa said on Sunday that it would suspend all flights until further notice to all European destinations, insisting that the halt had been caused by unknown restrictions imposed by the European authorities.
CAO officials had denied reports that the restrictions were related to the spread of a new coronavirus in Iran while blaming the United States, which has been pressuring European countries to limit or stop flights from Iran, for the new situation.
Iran’s ambassador to France Bahram Qassemi reacted to the restrictions on Monday by saying that the measures should be regarded as disgraceful at a time Iran is needing help to fight a highly-contagious infection.
Homa and other Iranian airlines have suspended some of their flights to destinations in the Middle East and in the Southeast Asia region mainly because of the surge in the number of coronavirus cases both in Iran and in other countries.
Iran’s health officials said on Tuesday that another 881 people had tested positive for coronavirus, bringing the total number of confirmed cases in the country to 8,042.
A total of 291 people have died of the infection in Iran since it began on February 19 while 2,731 patients have recovered from the illness.
Asked by Sputnik news agency’s reporter about Saudi Arabia’s claim that the passports of Saudi nationals, in particular, are not stamped upon entry into Iran, Foreign Ministry Spokesman Seyyed Abbas Mousavi said on Tuesday, “The Ministry of Foreign Affairs has already provided a description of the issue, and we are surprised that such quite simple subject has been once again mooted by Saudis.”
“We have already made it clear that the Islamic Republic of Iran’s regulations on issuing electronic visa are equal for the nationals of all countries except for the holders of British, American and Canadian passports, and attaching labels and issuing entry and exit stamps (in the passports) are avoided in conformity with the visa policy of many advanced countries,” he explained.
Mousavi underlined that such policy has nothing to do with the citizens of any particular country or with the coronavirus, and advised Saudi Arabia to refrain from politicizing the coronavirus disease and pinning the blame on others in this regard.
His comments came after Saudi Arabia complained that Iran had not stamped the passport of a Saudi citizen, who Riyadh claims has taken the novel coronavirus from Iran to the kingdom, while not declaring the issue to Saudi officials.
