Some of these tools will ensure all your product listings, offers, and creatives follow Amazon’s seller laws. In contrast, some will optimize the workflow of processing customer feedback, order management, and a high-speed resolution of client queries.
Here are 7 recommended seller tools to help your boost your chances of a greater income from Amazon:
- Amazon PPC
Eg: SellerApp
Nothing better than having the leading Ecommerce data intelligence software as a part of your panel of seller tools. Whether an acclaimed brand or a private label seller, the advanced PPC tools’ versatility will reduce your efforts in curating an optimization strategy.
Having a software act as your PPC manager is a pretty sure-shot process to increase your sales. The palette of options to alter PPC campaigns and the ease-of-use and understanding makes it a perfect starting point for new sellers looking to leverage the power of Amazon seller tools.
- Keyword Research
Eg: Helium 10
Sellers looking to give competition to fellow marketplace contenders have the most to gain from Helium 10. An extensive set of tools improve the seller’s capabilities of executing valuable keyword listings and further optimizing them for a sharp spike in sales.
Whether you are looking for harnessing the power of accurate priority-wise keyword holders, or high-volume and long-tail keywords, all under core product research, Helium 10 has it all.
The dashboard boasts a visually appealing makeover that radiates simplicity in managing your sales strategy and marketplace techniques. Even better, you can verify product ideas while indulging in detailed online business management.
- Helpdesk Software for Ecommerce
Eg: eDesk
Are you one of those sellers paying the price for poor customer management due to an unorganized and inefficient customer help desk? This software, eDesk, has been built to simplify the tasks related to the management of customer queries, order management, and support operations.
One unique attribute of eDesk is its ability to resolve tickets, rather than solely manage them. Every agent of the seller has real-time access to shipping information, pricing changes, iterations in product listings, and, most importantly, customer and order-related data.
Additionally, it collects every little customer interaction from your website and all marketplaces (including Amazon) to arrange them in one place. This, along with an automated query-assignment process based on the agent’s past history of query resolution, brings clarity amongst a seller’s customer support team.
- FBA Refunds
Eg: AmzRefund
Have you had to face the consequences of dealing with mistakes on behalf of your marketplace? AmzRefund is a tool that assists in a tidy and quicker process to acquire reimbursements that have arisen due to a blunder by Amazon.
Although Fulfilment by Amazon (FBA) is already a top-rated perk for sellers on Amazon, many users fail to experience a comfortable time utilizing this feature. This service permits sellers to knock off FBA-related issues due to its specialty in resolving problems related to misplaced inventory, damaged deliveries, or even payment discrepancies.
Keep in mind, AmzRefund charges a 12% commission on each FBA query that they successfully resolve. It proves worth it as sellers generally face issues related to faulty commission fees, overcharged weight fees, and even customer returns management.
- Shipping
Eg: ShipWorks
How about a full-fledged management system regarding your available inventory, inventory pickups, customized invoices, and promotional emails in combination with shipping information? To top it up, sellers can also generate monthly reports regarding the units ordered, successfully delivered, damaged, yet in transit, returned, etc.
If you find yourself making plenty of sales across varied locations, ShipWorks would be a valuable addition to your seller tools’ arsenal. This tool offers hyper-speed order processing and assures your customers to keep in the loop and never have to follow-up.
This tool performs with minimal cloud latency, making it lightning-fast for high-volume sellers to cope with constant customer demands continually.
You can avail of the 30-day free trial before deciding to make this meager investment for the greater good.
- Amazon Seller App
If 3rd party tools can reduce your burden as a seller on Amazon’s marketplace, imagine what Amazon’s very own Amazon Seller App can do. It is a one-stop solution for all things linked to product listings, pricing management, customer interactions, feedback incorporation, and even your go-to point of contact with Amazon itself.
Remember, this solution is only for sellers who are involved in the act of purchasing products from one retailer and then redistributing them to other customers. The process is ridiculously simple even to manage from a smartphone (android).
You can modify offers and even click photos of top-notch quality to curate attractive and high-converting listings as a seller.
- Amazon Review Software
Eg: FeedBackGenius
Do you majorly rely on customer feedback to gain greater traction for your products on Amazon? Is your online business based on a customer-centric approach? FeedBackGenius functions in a manner that automates the littlest of communications between buyers and sellers.
The software has built a system that sends emails at strategic times during and after a client transaction. This increases the probability of getting the customer to drop in a review and increase your product listings ranking.
Users of this software are guaranteed Amazon verified reviews while simultaneously improving the customer’s buying experience.
Conclusion
At the end of the day, the software type you require entirely depends on what phase of the Amazon seller cycle you are on. Your customer reach, revenue generated, budget for seller tools, and even quantity of sales has a say in deciding whether or not to use Amazon seller tools.
